SHIPPING POLICY — GENTAZY
At Gentazy, we aim to deliver every order safely and efficiently while maintaining transparency throughout the shipping process.
Order Processing
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Orders are typically processed within 1–3 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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During launches or high-volume periods, processing times may be slightly extended.
Shipping Charges
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Gentazy offers free shipping on all orders unless otherwise stated.
Delivery Timelines
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Domestic orders within India: Estimated 3–7 business days after dispatch.
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International orders: Delivery timelines vary depending on destination country and customs processing.
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or logistical issues beyond our control.
Tracking Information
Once your order is shipped, tracking details will be sent via email or SMS.
International Shipping
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Prices for international customers may be shown in USD ($).
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Customs duties, taxes, or import fees are the responsibility of the customer.
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Gentazy is not responsible for delays caused by customs clearance.
Incorrect Address
Customers must provide accurate shipping details. Gentazy is not responsible for delays or losses caused by incorrect address information.
